Who is MortgageBanc?
At MortgageBanc, our goal is to be the lender of choice. We want to be recognized by our clients and referral sources as their most valued and trusted advisor. We are proud of our core values of High Standards, Ethics, Morals, and Integrity. Through our services, we impact people on a different level because we truly focus on the heart of what really matters to them. To us, they are more than clients or employees. They are our friends, families, and partners that help us fulfill our needs as much as we help them fulfill theirs.
MorgageBanc has grown into an exciting, dynamic company. We continue to recruit high quality employees and strive to achieve a high level of employee satisfaction, with productivity levels at a maximum and our employee turnover at minimum. We support and encourage our employees as they attain their professionals and personal goals. We facilitate a team environment that works well with our customers, with management, with support personal, and with each other.
To become a leader in the highly competitive mortgage lending industry, a company must deliver excellence in all areas. The personnel must be committed to customer service, be accessible and courteous, and have an extensive knowledge of mortgage options. The loan selection must be extensive. The pricing must be competitive. We are archiving this by using state-of-the-art comprehensive automated mortgage systems, dynamic marketing and advertising campaigns, and hiring the best employees available.
Our Philosophy… “Creating Clients for Life”
A strong and genuine belief in creating clients for life is what fuels our company. Referrals from previous customers and local real estate professionals as well as financial planners have always delivered the majority of the Company’s production. We are proud of that!
Low rates and fees through knowledge & technology
We use advanced technology to close loans quickly. By combining the use of the internet along with advanced processing software & automated underwriting systems we have taken the mystery out of approving & closing a home loan.
Our Vision / Mission
Our vision / mission is to be confidently & enthusiastically recommended as the “lender you can trust” by each and every client we serve. To be a proactive team committed to raising the bar in our industry using leading technology while never losing the importance of relationships or a handshake. To be a substantial source of new business for our strategic partners.
Our Tenets of Success
* Ask the questions that help us to better understand the financial needs of every client. * Create mortgage solutions that compliment our client’s overall financial strategy, & help them effectively accomplish their short & long term goals. * Treat our clients like family members and only recommend those programs/solutions we would use ourselves. * Always deliver what we promise. * Commit to make a difference in the lives of our clients. * Take full responsibility for our actions & be honest at all times. * Communicate proactively with our clients to keep them informed of the status of their loan & reduce the stress associated with uncertainty. * Respect our client’s time & minimize the amount of effort required by them by applying our knowledge, experience, and resourcefulness. * Ensure a smooth closing with no hassles or headaches. * Measure our success by the number of times our clients recommend us to others.
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